If You Have Received
Unsolicited Commercial Bulk Email or "Spam"
from Marketingwine.com or Tincknell.com ...
Tincknell & Tincknell are NOT spammers or mass
emailers.
Tincknell & Tincknell have been on the internet
since 1997 (when we were founded), and our domain names,
tincknell.com and marketingwine.com, have been online and in the
public for over 10 years. Our tincknell.com domain name was among
the first million websites ever. Sadly, this means spammers are well
aware of our domain names and email addresses, and they have no
shame or honor. Our domain names and email addresses have been
forged by spammers over the years, and are used without our
consent, permission, or approval. What they are doing is wrong, and
we do NOT condone it.
The unsolicited commercial bulk email (more commonly
known as "spam") you received uses our email address falsely.
Spammers use false or forged email addresses to prevent angered
recipients from finding or contacting them.
Tincknell & Tincknell do not send out any email
except that which is directly related to our business as defined
in this website. All of our email is to our clients, interested
prospects that have contacted us, for projects on behalf of clients,
or individuals seeking information from us.
We do promote the use of email as a viable marketing
tool, but we promote it with a set of rules and guidelines designed
to help eliminate unwanted email and spam:
- We advise our clients to use the most
transparent opt-in/opt-out policy: send email only
to those who opt-in to an emailing list, and provide
a real opt-out option in each communication;
- We advise our clients to email only to persons
that have
expressly asked to be emailed information;
- We advise our clients to only use legitimate
sources for purchasing or renting emailing lists
that have been accumulated strictly under a
transparent opt-in/opt-out policy;
- We advise our clients to adhere to, as we
ourselves do, the provisions of the federal CAN-SPAM
law.
Tincknell & Tincknell abhor spam - we receive a couple hundred spam
emails
daily. Like you, we are also receiving the spam that uses our
email addresses and domain names! We regret any inconvenience these
thieves have caused, and thoroughly sympathize with your anger and
frustration at the situation.
The safest way to handle spam is:
- DO NOT OPEN IT. The spam may contain viruses,
worms, or trojan programs that can jeopardize your
PC. Furthermore, most spam are created like a web
page, which, upon being opened and read, allows the
spammers to be alerted, thereby verifying your valid
email address. If you must look at it, save the
unopened email as a text file and view it in a
text editor such as Microsoft's Notepad®.
- Delete it immediately, or;
- Create a filter or add it to a "blocked senders"
list if your email program has such options.
- NEVER open an attachment from anyone - even
friends or family - unless you were expecting it.
Email attachments are the #1 source of all viral and
malicious software attacks over the internet. If it
is an unexpected attachment sent by a friend, family
member, or acquaintance, email them back asking them
about it before
you open it. Often these malware attachments are
spam bots that then command your computer to send
out spam.
- NEVER reply or click on an "opt-out" link in a
spam. You will only alert the spammer that you have
a valid email address.
The true senders of spam are often difficult to
ascertain. To start, you must look at the spam's email header
information, which can be seen by viewing the Properties of the
email. (Again, do not open the email - just choose to view the
properties.) Reading the email header information is somewhat
difficult due to the arcane language of the internet contained in
it. If you wish to decipher the email header information, learn more
about spam, or take action against the true perpetrators of the
spam, please visit:
-
Fight
Spam on the Internet! (Lots of information and
resources about spam)
-
SamSpade.org
(Online tools to help you find the true source of
the unwanted email)
-
MAPS
(Mail Abuse Prevention System - but please do not
add our domain names to their lists!)
To make the internet a safer, more fun place,
practice these good-email tips:
- Compose and send all of your informal email
formatted as plain text. "Rich Text" formatting is
email written in HTML, the underlying language of
web pages. While HTML email can be more like a Word
document, it is larger in file size
than plain text, creating congestion on the internet
and downloading more slowly over dial-up modems.
- Don't use false or forged email addresses.
- Use email attachments sparingly. If you are
sending pictures over the internet make sure they
are small in file size like a website picture. Good
rules for formatting pictures are to save them at 72
to 150 dpi, use the JPEG format for photos and the
GIF format for simple graphics, and keep the longest
side's dimension at under 800 pixels - the smaller
the better. For other attachments use only Adobe's
Acrobat PDF file format or, again, plain text. Never
use any Microsoft Office®
file format (Word®,
Excel®, PowerPoint®,
etc.) unless the recipient has been alerted and is
waiting for it; they can contain dangerous viruses,
worms, or trojans without you knowing it.
- For big files, use a free service like
YouSendIt.com. They make sending files up to 1 GB in
size over the internet very easy.
- Install and run anti-virus and anti-spyware
software programs. Update them weekly.
- Be aware of updates and security fixes to your
PC's critical software, like the operating system,
email, web browser, anti-spyware, or anti-virus
software programs. Use a firewall program to block
your PC's presence on the internet.
Again, we are very sorry for the inconvenience, and
appreciate any patience or courtesy you can extend to us. Tincknell
& Tincknell is a small business, and we too are fighting to protect our
identity on the internet.
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